Returns & Exchange Policy
U.S. Polo Assn. India offers a hassle-free 15-day return policy for all unworn garments with original tags intact. We are committed to ensuring your authentic polo style fits perfectly and meets our premium quality standards.
Initiate Request
Log into your account, navigate to 'My Orders', and select the 'Return/Exchange' option for the specific item within 15 days of delivery.
Quality Check Preparation
Ensure the product is unused, unwashed, and packed in its original packaging with all brand tags and invoices included.
Reverse Pickup
Our logistics partner will arrive at your doorstep within 2-3 business days to collect the package and provide a pickup acknowledgement.
Refund Processing
Once the item reaches our warehouse and passes quality inspection, your refund will be credited to your original payment mode or bank account within 7-10 working days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing